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To the Denver Better Business Bureau: Complaint about DPD Moving & Storage


Dear sir,
We are writing to you as a last resort to recover our lost property or to receive compensation. On Sept. 18th of this year we contacted Toni Lopez ( Head Mover) with the DPD Moving & Storage Co. As you can see clearly in the attached video, when the DPD Moving & Storage showed up at our home, there were many more movers than were needed for the task at hand. It’s true they were all dressed in company uniform, but it seemed they were a little over-armed for the occasion.

Toni Lopez handed my husband the contract for his signature, my husband refused to sign until Lopez gave a cost estimate for the extra help. At that time my husband was overpowered by the movers demanding payment, he was place in one of the moving vans and taken to their office for further negotiations. They are now demanding one thousand dollars before my husband’s release from their office.

As you can see in the video, many of the movers at our home preformed no task and should not be paid. They left our home with trash scattered everywhere and now claim they have lost all our possessions. Any help you can give in this matter will be greatly appreciated.

Sincerely,
Freda Farkel

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